Customer Service and Logistic Location PH-Pasig Posted Date 10 hours ago(10/29/2024 4:17 AM) Job ID 2024-10496 # Positions 1 Category Sales Position Type Regular Full-Time Overview

Overall Function:  The role will be focus the logistic function as well as support the sales function for general invoicing. 

 

#LI-HT1 Responsibilities Work on the yearly renewal of Kemin PH BOC accreditation.Collate sales forecast and updating of sales forecast template.Placement of DOCoordinate with Operations and Logistics in having the PO of customers processed.Provide the customer service required for placement of orders, receiving of complaints, and addressing any concerns of the customers.Collaborate with forwarders/brokers in filing the ATRIG and in tracking the clearing of containers from the customs.Manage the delivery of goods to customers.Work with the warehouse team for the inbound and outbound handling of Kemin products.Regularly check with the warehouse service on product inventory.Raise the alert on stored products for expiration or near expiration.Arrange for the delivery of products to the customers’ site.Provide the customers with documents from Operations needed for the clearing of their stock from the customs.Collaborate with Finance in having payment terms for new customers approved.Work with sales team in raising the request for change of payment terms for sales heads and seek Finance’s approval.Source for better and/or cheaper forwarding services for Kemin PH.Submit the updated sales forecast to the CP every Friday.Manage the product inventory in the local warehouse and work with the sales team in getting the monthly sales forecast.Responsible for verifying / processing payments of vendor suppliersResponsible for checking / processing employee expense claims.Perform monthly reconciliation of supplier statements.Perform month-end and year-end closing tasksResponsible for closing and management reporting for assigned business division(s)Support closing, audit and tax enquires

 

Qualifications Minimum of 3 years experience in customer service/ logistic Experience in handling ERP system will be a plus. Proficient in Microsoft Office including Word, Excel, Access and PowerPoint is necessary.  Ability to multi-task, willing and able to handle numerous tasks simultaneously is important attribute.  Self-starter and is able to work with minimum supervision.  Good interpersonal skills & a team player.