Position Title:Customer Service Assistant (12-month contract)

Position Type: Temporary - Full-Time ​

Requisition ID: 32969 

 

 

We do this by succeeding together with our teams, business and community partners around the world because we know when we work and grow together, we succeed together. Be a part of our family!

 

Customer Service Assistant WHERE YOU’LL WORK:

Key Responsibilities:

Accurate product details (quantity, price, location, delivery hours).Confirm orders and deliveries with customers, addressing any queries.Customer Service & Supply Chain Coordination:

Proactively communicate potential stock or delivery issues to customers and internal teams.Complaint Resolution:

Coordinate the return of goods (timing, quantity, etc.) when required.

Assist in updating order forms or adding new products as necessary.

Compliance & Documentation:

Archive customer-related documents/emails following internal rules and standards.

Proactively monitor and resolve supply chain challenges.Education:

Minimum 6 months of experience in a similar role, preferably in structured companies.

Exceptional verbal and written communication skills in English and Greek, ensuring accurate and professional interactions. French Logistics Knowledge: Solid understanding of logistics processes and supply chain operations.Resilient under pressure with strong problem-solving abilities.Willingness to travel as needed.

 

A challenging full-time job Health contributionsFriendly atmosphere

 

Our core values – Family, Authentic, Trusted and Quality – shine through every day, in everything we do  

#LI-KW1

 

 

 

 

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace.  As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger. 
 
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
 
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy 

 

Job Family: Supply Chain & Logistics; Customer Service

Location(s): GR - Greece : Central Athens : Athens  

Company: McCain Hellas Ltd.