Company Description

Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods.

Company Overview

Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK’s best known brands across core consumer and retail sectors.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

Health and Safety/Food Safety

Be fully aware of all Health and Safety and Food Safety regulations displayed at the site and fully trained in all associated matters e.g. Accident and Emergency proceduresTo ensure matters regarding health and safety to self and other individuals are fully understood and taken seriouslyBe aware of and report potential health and safety hazards

Sales

Ensure the shop is always fully stocked and merchandised to Company guidelinesBe fully aware of all Company promotions prior to promotion commencingActively take part in the suggestive selling of Company goods/promotions to the benefit of the CompanyEnsure the correct handling/proportioning of Company stock/property to avoid excessive wastage

Customer Service

Ensure that customers are treated in a friendly and polite manner at all timesEnsure every customer is acknowledged/greeted in a polite and friendly mannerEnsure that service given to customer is efficient and accurate at all timesAssist customers with their enquiries to the satisfaction of the CompanyCheck for customer satisfaction with regard to meals, Truckwash, motel etc.Be fully trained to deal promptly and effectively with customer complaints, ensuring that all such matters are resolved to the satisfaction of the customerEnsure that serious/unresolved customer complaints are promptly reported to line managementEnsure that complete Company uniform is worn at all times whilst on duty and that the Company dress code is fully adhered to

Security

Allow only authorised staff/visitors into the console area of the shop and restaurantOperate the till in accordance with company policy and proceduresEnsure all other Company security procedures are adhered to at all times, and the management are advised of any breaches.

Other duties

To participate fully in all relevant training activities and to assist in the training and support of other staffAttend an annual appraisal and quarterly reviewsAttend site/communications meetings as and when requiredComplete all reasonable additional duties as requested by Supervisor/Management

Qualifications

Core

Basic food Hygiene

Basic Health and safety

Additional Information

As part of our drive to make Stobart’s a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

Annual Leave – Competitive holiday entitlementPension scheme – we want colleagues to enjoy a comfortable retirements so we offer a great contributionLife Assurance -  x 2 your annual salaryWellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a yearEye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glassesReward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!