CUSTOMER SERVICE ASSISTANTApply now » Apply now + Start apply with LinkedIn + Apply Now Start + Please wait... Date:Jan 28, 2025 Location: Bucharest, RO, 030606 Company: Bonduelle Bonduelle intends to inspire the transition toward a plant-based diet to contribute to people's well-being and planet health. Alongside its farming partners, the group innovates to offer healthy, high-quality products while preserving the environment. A French family-owned company founded in 1853, Bonduelle markets its products in nearly 100 countries through six strong brands: Bonduelle, Cassegrain, Globus, Del Monte, Ready Pac Foods and Arctic Gardens. Today, Bonduelle has 14,600 employees and generates sales of €2,371 million (financial year 2023-2024). The brand represents strong positive values for the consumers among which high quality and innovative approach are the most appreciated ones. Scope: + South-East Europe zone + Bucharest office + Sales support + Ambient and Frozen categories + Retail&Food Service trade Tasks: Sales responsibilities: + Manages contacts and relation with factories and clients + Client service tasks: orders processing, communication between factories and importers in terms of order preparation, confirmation of orders, loadings, organization of loading and necessary documents provided if needed;. + Collaborate with other departments in order to provide the clients different types of documents: certificates, licenses, sanitary analyses + Prepares and sends to sales representatives the documents required for their work concerning the sales of products and payments. + Support Marketing and Sales departments in order to import the samples. + Makes the statistics of consumption of samples. + Prepares the outputs (informations) about sales + Checks and follows previsions / sales + Relation with sales department: sales report, product sales report, other demands of sales department. Administration responsibilities: + Providing administrative support for all company departments; + Maintaining and developing relationships with service providers updating information to them; + Organize business travels and hotel bookings + Welcome the incoming guests, clients and manage the protocol activities. + Managing all the company suppliers for the well functioning of the office; + The position is reporting to the Head of Customer Service Department Requirements: + Previous experience in a similar position + Strong customer and service orientation + University degree + 1-2 years experience, preferably in customer service department + Accountable, precise, quick and pragmatic way of working + Proactive, open-minded, self motivated personality + Responsible, creative, results oriented and solution seeking person + Solid written and verbal communication skills + Project management, planning and prioritizing + Ability to work in an independent manner + Advanced computer skills: MS Office (excel, word, ppt), Google documents + Advanced knowledge of English What we offer: + Dynamic and exciting job for the world market leader + Responsible role with great amount of job scope variety + Inspiring and creative international work environment + Autonomy in assigned tasks Benefits: + competitive salary + life & health insurance + laptop and phone + compensation of public transport