With our strong investment in research and development, and culture of continuous improvement, Hexcel is the industry leader in the manufacturing of industrial fabrics and composite materials. Over 5,000 people work for Hexcel at various manufacturing sites, sales offices and R&T centres around the globe……we call them our “Strength Within".

Hexcel is currently seeking a Customer Service Assistant F/M for a 1 year mission. The position is based in Saronno (Italy).

The person is responsible for providing administrative customer service and supports interfacing with Customer services to handle a variety of pre/post commercial back office activities. Your main goal is to assist in the implementation of the new ERP system (Microsoft D365).

The selected individual will be responsible for but not limited to the following obligations:

He/she will support the new ERP system implementation (Microsoft D365).

The individual oversees accurate order processing after the Customer Service PO Review.

The individual will support the Customer Service department with Credit, Debit processing and recording of goods receipt and with Receivables related tasks.

He/she works with the Customer Service team in the Quotation process.

He/she inputs accurate information into MS excel spreadsheets and/or system, and uploads into sharepoint as required.

He/she maintains departmental file systems so that information can be retrieved quickly and efficiently.

The individual participates to departmental assignments to maximize department efficiency.

He/she handles mailing of administrative paperwork; she/he answers telephone and handles inquiries.

She/he communicates effectively in a clear and concise manner with Customer Service and sales staff.

The individual supports routine office administration tasks.

Qualifications:

You have completed a University Degree or High School Diploma with a first similar experience.

Good knowledge of main Microsoft Office applications, particularly MS Excel; some experience/knowledge of Microsoft Dynamics Axapta would be a plus.

Must be an effective communicator with people at all levels of the business.

Must be driven, enthusiastic, autonomous and self-motivated.

Fluent English both verbally and in writing.

Hexcel is a NYSE listed international producer of composite materials, reinforcements and structures serving commercial aerospace, space & defense, and various industrial markets. The company is a leader in the production of honeycombs, prepregs and other fiber reinforced matrix systems, woven and specialty reinforcements, carbon fibers and aircraft structures. Hexcel materials are used in thousands of products, making everyday life easier and safer for millions of people around the world. The lightweight, tailorable nature of our materials has helped transform numerous industries over the past 75 years by making products lighter, stronger and faster. We are the strength within many of today’s lightweight, high-performance products.