General Trading is looking for an experienced Customer Service Clerk to work in the Carlstadt, NJ facility Job Description: The Customer Service Clerk is responsible for providing customers with information and resolving issues that the customers may have with product, delivery issues, or application issues. This position required a good knowledge of the customer service policies and procedure set by company and the daily inner-workings of the company as a whole in order to assist and resolve customer issue. Problem solving, patience, communication, follow-through, and prioritizing are all essential skills of the Customer Service Clerk position. Functions: + Handle inquiries and complaints from customers/drivers. Follow-up on information. + Maintain and update Customer information file. + Accurately set up new customers in system, + Follow-up on all new customers’ first order. Requirements: + High School Diploma required / Bachelors degree in business or related field a plus + 2 years experience in Customer Service + Excellent computer, research, written and oral skills + Bilingual English/Spanish a plus Benefits: + Full Medical & Dental + 401(k) with 6% Company Match + Paid Sick, Personal & Vacation Days