Customer Service Consultant Job ID 201335 Posted 29-Jan-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Property Management Location(s) Cairns - Queensland - Australia **Grow your career and skills with a global real estate firm** **Support the Centre Management team with the day-to-day administrative tasks** **Cairns | Gimuy | Land of the Yirrganydji people** At CBRE, our people enjoy the flexibility of working in a global real estate and property services organisation with tremendous scale. Every day you are empowered to be better and this is achieved through the platform and resources you have access to and the ability to work in an inclusive and collaborative environment where you will be challenged to grow and be your best. We have an opportunity for a proactive Customer Service Consultant to join highly regarded Retail Property team. In this key role, you will support our Centre Management team with a range of administrative duties and property related tasks. **The Opportunity:** + Manage all customer service functions, ensuring professional handling of inquiries and phone calls. + Maintain a productive office environment by overseeing equipment, supplies, and lost property management. + Prioritize health and safety by adhering to risk controls and participating in emergency management training. + Facilitate tenant relations through lease administration, sales data collection, and prompt response to requests. + Support administrative tasks, including documentation management, invoicing, and execution of strategic goals for the shopping center. **About you:** + Excellent organizational and prioritization skills for effective task management. + Effective communication skills for clear and concise information exchange. + Strong problem-solving abilities to tackle challenges efficiently. + Capacity to perform well under pressure while maintaining focus on multiple projects. + Proficient computer skills, with intermediate Excel knowledge preferred; professional manners in all interactions. **So, what's in it for you?** + Working alongside an experienced and established team/leader. + Flexibility and freedom to show initiative to do your best work. + The opportunity to join a Global brand with and a growing national team. + Our company is diverse and so are the opportunities for professional and career development. + Our people are free to expand their skills and knowledge to drive their careers and reach their full potential. **About us:** CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.  When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential. **Can we inspire you to join us?** At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed. We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We welcome and encourage First Nations People to apply. **This is the place where talented people who want to do impactful work can realise potential in every dimension.** Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider. If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process. We look forward to hearing from you! **\#WeAreCBRE** CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)