Customer Service Coordinator
RICOH ( Philippines) Inc.
Attain total customer satisfaction through timely and proper handling of phone inquiries, orders, and requests of both external and internal clients;
Attain operational efficiency and effectiveness in processing of daily transactions, processing calls, and dispatching using ERP system;
To maintain the accuracy & integrity of the Machine in Field (MIF) database
To facilitate movement & documentation process for MIF
To assist with MIF reporting
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