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A financial group in north Austin is looking to bring on a Customer Service Data Entry Clerk to assist their team on a part time basis. This is an onsite role 5 days/week, roughly 4 hours/day. This role is about 20 hours/week total and pay is $17-22/hr depending on experience. They are looking for someone to start March 1st and stay on through mid-May (with the possibility to extend).

Key Responsibilities:

Monitor and respond to emails and phone messages from members updating their dormant accounts.Document all phone messages in Excel logs.Process and track mail responses related to account updates.Conduct outbound calls to members with large balances who have not responded to notices.Perform basic account research to locate members with outdated contact information.Assist with an out-of-state call list prior to official mailings.Support additional administrative tasks as needed.

Requirements:

Basic Excel proficiency (logging calls, tracking responses).Strong communication skills via phone and email.Attention to detail and ability to document interactions accurately.Research skills to locate members with missing contact information.Experience within a financial institution (1+ year) is preferred for temp-to-hire consideration. 1408204_1740068598 To Apply for this Job Click Here