Customer Service Engineer
Siemens
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting? Then come in and join our Singapore team as a Customer Service Engineer to be involved in delivering and managing healthcare projects. This role reports directly to the In-Vivo Execution Manager. Your tasks and responsibilities: You will be well verse in one or more Diagnostic Imaging or Advanced Therapies product line. You will play a part to build and strengthen Service Team competency in technical knowledge. You will foster development of relationship with customers to excel in Customer satisfaction. You will perform installation, startup, maintenance, repairs, updates of all products within your area of expertise and assist with other products under supervision. This role will cover both Singapore and Brunei Install Base. Travelling may be required depending on business requirement. To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-sg Your qualifications and experiences: You hold a successfully completed Diploma in a technical discipline such as Electronic, Electrical, Mechatronic, Biomedical Engineering or minimally NITEC with at least 3-5 years of relevant experience. You have knowledge of Operating Systems, Process Control Engineering, Networks Basics. You have experience within Healthcare Services & Product knowledge (preferred) Your personality and skills: You have good technical troubleshooting & problem-solving skills. You will need to possess good communication skills. You will be required to work in a dynamic environment and adapt to changes when needed. You have the capability to manage high stress situations. You are highly motivated, enthusiastic, drive for continuous improvement and can-do attitude. You are prepared to work in a hospital or clinic environment. You can work independently. Working Location: Singapore Our global team: We are a team of 71,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
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