Sydney, New South Wales
3 days ago
Customer Service Engineer AX/XP Newcastle

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our team as a Customer Service Engineer working primarily on our: X-Ray and Angiography Systems based in Newcastle, New South Wales.

Your tasks and responsibilities:

Fulfilling the customer's needs for Preventative Maintenance, updates/upgrades, corrective service, and installations. All, in accordance with business contractual obligations Timely completion of Service Reports with good liaison with the Customer Care Centre, management, sales, marketing and/or customers ensuring current location and job status is communicated back to our Customer Care Centre Comply with all Environment, Health & Safety policies, service escalation procedures. Ensure that all customer requests, complaints, and comments are communicated to the relevant department for actioning. Maintaining personal knowledge of safety instructions and operational procedures and participate in training courses including 'self-learning', computer based and 'on the job' training.

Your qualifications and experience:

The successful candidate will be technical, or university trainedExperience in service, maintenance and or installation activities on relevant medical technologiesExperience within Angiography and X-Ray systems is essentialCurrent NSW restricted electrical licence will be viewed favourably, otherwise must meet the criteria to obtain one.Available to travel regionally and at times interstate and internationally. Radiation licence will also be considered advantageous

Our global team:

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

As an equal opportunity employer.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

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