Customer Service Executive
MSA Safety
Descripción General
Responsabilidades
Respond to and resolve incoming calls from distributors or customers within a specific average timeframe.Provide quality service to make the customer experience unique and satisfying.Enter quotes, service notifications, RMAs, and CQNs while the user is online.Conduct personal development courses.
Requisitos
Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.
At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.
Are you in? Read on for more details about this particular role.
Responsabilidades
Respond to and resolve incoming calls from distributors or customers within a specific average timeframe.Provide quality service to make the customer experience unique and satisfying.Enter quotes, service notifications, RMAs, and CQNs while the user is online.Conduct personal development courses.
Requisitos
Experience (Required):
1 to 2 years of experience in similar positionsExperience (Preferred):
1 to 2 years in contact centers or customer service areasEducation (Required):
Bachelor's degree or similarEducation (Preferred):
Intermediate English
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