Join Our Team at Johnson Controls! At Johnson Controls, we are a global leader in creating smart and sustainable building solutions. Our extensive range of products and services includes security systems, HVAC equipment, fire protection, and building management solutions that enhance the safety, efficiency, and comfort of buildings worldwide. We are committed to innovation and excellence, delivering comprehensive solutions to meet the evolving needs of our customers. What We Offer: Competitive Salary Working Hours: Monday to Friday, 8:00 AM to 4:30 PM Comprehensive Benefits Package: + Hybrid working – Monday and Friday work from home. + Pension Plan + Life Assurance + Employee Assistance Program + Employee Referral Scheme + Exclusive Discounts on High Street Brands + Cycle-to-Work Scheme + Discounts on Johnson Controls Security Products Professional Development: + Extensive Product and On-the-Job Training + Cross-Training Opportunities Supportive Work Environment: + Encouraging and Collaborative Team Culture + Commitment to Safety through Our Zero Harm Policy + Access to Business Resource Groups + Training on Our Company Values Your Role: + As a key member of our sales team, you will efficiently manage sales enquiries to ensure timely and accurate delivery of products as per the sales order process. + Key Responsibilities: + Order Processing: Manage and process customer orders with precision. + Issue Resolution: Handle non-conformities, complaints, delivery, and quality issues promptly. + Backorder Monitoring: Keep track of backorders to ensure customer satisfaction. + Customer Care: Provide exceptional service and support to our customers. + Administrative Duties: Manage filing and other miscellaneous tasks as required. What We’re Looking For: Required: + A commercial mindset with a focus on achieving results. + Experience with technical issues. + Strong attention to detail. + Excellent communication skills, both oral and written. + Proven customer service experience. + Flexibility in your approach to work. Preferred: + Experience with SAP is an advantage. #LI-NT1 #LI-Hybrid