**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets. **How you will contribute** You will: + Manage the order fulfilment process, respecting the customer segment and channel mix + Balance supply constraints and delivery of service levels through cross-functional alignment + Use appropriate tools and processes such as availability checks and stock allocation rules + Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs **What you will bring** A desire to drive your future and accelerate your career and the following experience and knowledge: + Good numerical, analytical and logical reasoning skills + Microsoft office applications + High-level of SAP competence + An FMCG/CPG company + A customer-facing role within customer service, logistics or sales + Experience in an order-to-cash environment + Experience in customer service, logistics and sales + Good knowledge of the total supply chain/order-to-cash process + Strong analytical and problem-solving skills **Reporting to** **:** **Order-To-Cash Lead** **Main responsibilities** **:** Order management + Manage the order fulfillment process, respecting the customer segment and channel mix. Balance supply constraints and delivery of service levels through cross-functional alignment + Ensure Order-to-Bill processes to comply with company policy, accounting standards, and local statutory requirements + Oversee yearly and periodic external and internal audits to prevent transaction adjustments due to non-compliance with accounting principles + Use appropriate tools and processes such as availability checks and stock allocation rules + Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs Process development/automation + Identify and implement process improvements/automation to enhance process efficiencies (EDI, order capture, data visualization) + Support business units in implementing new business models and integrating new brands by providing guidance on accounting treatment, process control, and UAT system testing Team leadership + Lead, coach and develop team to secure succession pipeline + Develop team capabilities to meet skill matrix and career path **Requirements** + Bachelor’s degree or higher in BA or relevant majors + Minimum 5 years of experience in Supply Chain, preferably in FMCG or retail industry with proven leadership in similar roles + Good numerical, analytical and logical reasoning skills + Microsoft Office applications + High level of SAP competence + A customer-facing role within customer service, logistics or sales + Experience in an order-to-cash environment + Strong analytical and problem-solving skills **Number of Openings Available** 1 No Relocation support available **Business Unit Summary** **Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as** **_Oreo_** **and** **_belVita_** **biscuits,** **_Kinh Do_** **mooncakes,** **_Cadbury, Cadbury Dairy Milk_** **and** **_Milka_** **chocolate,** **_Halls_** **candy,** **_Stride_** **gum,** **_Tang_** **powdered beverage and** **_Philadelphia_** **cheese. We are also proud to be named a Top Employer in many of our markets.** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Regular Order Management (OTB) Customer Service & Logistics At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.