**Position:** Customer Service Officer **Job Description:** RESPONSIBILITIE: Manage "Order to Invoice" Process, Including but not limited to - - Order Enter - Backlog Management with Reschedule Request - Arrange Shipment - Inventory Control - AR, RMA and Other after sale service - Keep good relationship with customers and develop new Biz Opportunity - Close interaction with internal /external team to achieve monthly budget. COMPETENCIES • University Education with 1-3 years of customer service experience in Electronics industry. • Proficient in MS-Office (Excel, Outlook), knowledge in Oracle is an advantage • Good command of both written & spoken English. • Strong communication skills, initiative working attitude, able to work under pressure. **Location:** CN-Shenzhen, China (Upper Hills, Huang Gang Rd) **Time Type:** Full time **Job Category:** Business Support Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.