Job Title

Customer Service Officer

Job Description Summary

Job Description

This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range.

About the Role:

Answer incoming calls and respond to customer's emailsProvide accurate and timely informationManage customers’ complaints and feedback with a good closureFollow up on cases to ensure timely resolution

About the Work Week:

5 days work week, includes weekendUp to 44 hours per week8-hour rotation shifts (with night shift allowance)

About You:

Preferably N' levels or equivalentPrior experience in Contact Centre environment will be an advantageAbility to operate in a fast-paced environment

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Completion bonus every 6 months - twice a year!Bonus for referring friendsCareer development and a promote from within cultureAn organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”