Chennai, Tamil Nadu, India
6 days ago
Customer Service Officer
ABOUTUNILEVER:

Bepartoftheworld’smostsuccessful,purpose-ledbusiness.Workwithbrandsthatarewell- lovedaroundtheworld,thatimprovethelivesofourconsumersandthecommunitiesaround us.Wepromoteinnovation,bigandsmall,tomakeourbusinesswinandgrow;andwebelieve inbusinessasaforceforgood.Unleashyourcuriosity,challengeideasanddisruptprocesses; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorshipandinspiration,soyoucanbeatyourbest.Everyday,nineoutoftenIndian

householdsuseourproductstofeelgood,lookgoodandgetmoreoutoflife–givingusaunique opportunitytobuildabrighterfuture.

Everyindividualherecanbringtheirpurposetolifethroughtheirwork.Joinusandyou’llbe surroundedbyinspiringleadersandsupportivepeers.Amongthem,you’llchannelyour purpose,bringfreshideastothetable,andsimplybeyou.Asyouworktomakearealimpacton thebusinessandtheworld,we’llworktohelpyoubecomeabetteryou.

Location: Chennai

Function:IceCreams

HereishowyourdayatUnileverwouldlooklike:

MAIN JOB PURPOSE:

TheCustomerServiceOfficerwouldberequiredtodrivesalesanddistributionforthecompany products and manage his allocated territory and the customer.

JOBSUMMARY(JOBDESCRIPTION)Minimum2-5yearsofexperienceinGeneralTrade,ChannelSalesexperience,ROI calculations and distributor handling.Achievesalestargetsthroughpersonalselling(visitingmarket)anddrivingRSsystem.Analysehowtoimprovethecompetitivepositioninthemarketthroughimproved customer service.NegotiatewithhisRSanddevelophispeopleonmanagingcustomerstoobtainmore business.Monitorcloselythecompetitiveactivitiesandprovidefeedbacktothebranchon appropriateactionthatthecompanyneedstotaketocountersuchactivities.MonitorsystematicallytheperformanceoftheRSandRS'ssalesteamandtake correctiveaction(infrastructuregaps).Withinbudgetlimitsforbrandactivitiesorganizepromotionactivitiesinconsultation with the superiors.

KEY REQUIREMENTS (EDUCATION, WORK EXPERIENCE s SKILLS)

RequiredaMinimumFulltimeGraduationMinimum2yearsofExperienceinChannelSales.ExcellentinROICalculationsCRSDistributionManagementShouldbewell-versedwithRSappointmentCSalesPlanningConductingpromotionalactivitiesCexecutionDecentCommunicationinEnglishandLocallanguageisdesired

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