Customer Service Officer (Property Management) Job ID 90375 Posted 26-Dec-2024 Role type Full-time Areas of Interest Administrative, Building Management, Customer Service, Facilities Management, Property Management Location(s) Singapore - Singapore Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned. **Responsibilities:** + Display a good disposition with warm and professional greeting to all those entering the property. + Answers telephone line in professional manner with good phone etiquette. + Maintains accurate records of service requests, logs of service requests and tracks the status. + Responds promptly with accurate and comprehensive information according to the specific request. + Provides administrative assistance to the Property Manager and members of the property management team. + Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. + Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently. **Requirements:** + Minimum O levels or other relevant professional certification. + Experience in customer service or frontline work is a strong advantage. + Good interpersonal and communication skills. + Positive, friendly disposition and customer service orientated. + Attentive to details, well organized and team player. + Must be able to commit to rotating shifts. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)