Carson, California, USA
23 days ago
Customer Service / Operations - Ground Network Solutions *Tuesday-Saturday Schedule*

Company Description

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals250+ locations worldwideFortune 500Globally unified systems

Job Description

Position Overview

Ground Network Operations Agents support the execution of the GNS by managing daily truck operations and managing the GNS shipments through the network. Works within a warehouse facility, primarily on the computer, there are various other tasks that will be required outside of computer work. Various work schedules may be required for this position, including late afternoon and evening, night and weekends.

Position Schedule:

Tuesday-Saturday 0800-1630

Duties and Responsibilities

Create operating records for scheduled and ad hoc truck routes in Expeditors' systems.Coordinate the recovery of cargo from CFS facilities or 3rd party locations for induction into the Ground Network.Prepare paperwork for the transfer of freight within the network including load manifests and bills of lading.Manage system updates.Receive and inspect network inbound and transfer freight as needed.Identify potential operational delays and capacity constraints in the ground network.Assist in enacting contingencies to expand ad hoc capacity as needed, and arranging reroutes and additional trucks as necessary.Record system delays and perform root analysis as necessary.Support documentation as needed, including processing consolidations in e.tms Export and Import and monitoring work flows.Ensure service provider equipment is in place at regional branches to facilitate operations.Perform service provider reviews and update CRM as necessary.Will be communicating via email across the network

 

Qualifications

Required Qualifications:

High School Degree or equivalent requiredMust be legally authorized to work in the United StatesMust not require future sponsorship for employment VisaFluent in English, both written and verbalMust have the ability to work overtime in support of the department's needsMust be able to commute to the city of Carson, CAComfortable with numbers and basic mathematical skills

Desired Qualifications:

Good computer skills (Word, Excel, and familiarity with PowerPoint)Ability to prioritize throughout the workday while remaining focused and organized to meet critical deadlinesAbility to work independently and in a collaborative team environmentWritten, verbal, and interpersonal communication skillsHas a demonstrated strong work ethic, and reliabilityUndergraduate Degree preferredExperience in warehousing or freight terminal experience preferredFamiliar with 10-key

Additional Information

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick TimeHealth Plan: Medical, Prescription Drug, Dental and VisionLife and Long Term Disability Insurance401(k) Retirement Savings Plan (US only)Employee Stock Purchase PlanTraining and Personnel Development Program

Pay rate for this position is $20-$25 per hour

Reporting Structure 

Supervisor, Manager of Ground Network Services nightshift 

All your information will be kept confidential according to EEO guidelines.

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