Singapore, SGP
3 days ago
Customer Service/Order Management
**Company:** RF360 Singapore Pte., Ltd. **Job Area:** Service & Support Group, Service & Support Group > Customer Service **Qualcomm Overview:** Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in. **General Summary:** **General Summary** no standard job description text **Principal Duties & Responsibilities** no standard job description text **IT Core Competencies** no standard job description text **Required Competencies** no standard job description text **Additional Competencies** no standard job description text **Minimum Qualifications** no standard job description text **Preferred Qualifications** no standard job description text **Physical Requirements** no standard job description text **Job Responsibilities:** 1. To handle order confirmation and liaising on urgent shipments. 2. Review of Order deviation to optimize customer’s orders confirmation. 3. Setting up Allocation bucket provided by PM in SAP System when demand exceed capacity. 4. Analyze Demand situation and steer Product Line planning. 5. Analysis and prepare 3 months Rolling Forecast for raw material preparation. 6. Ensure timely loading for FE wafers, Structured panels and BE per capacity. 7. Follow up on Production Loadings (FE/Structured panels/BE) to ensure parts are put to stock timely. 8. Liaise with production on critical parts pull in / push out. 9. Meet Inventory Target and manage obsolete/slow moving stock 10. Ensure Optimum stock level in factory (FG, Wafers, structured panels) 11. Maintenance of Master Data and ensure Data Quality in SAP. 12. To be equipped with the necessary soft and hard skills (i.e.: Attending related courses) 13. To proactively set up review meetings with reporting manager to ensure career development plan is aligned and is a common goal. 14. To establish proper succession planning steps for the next level to take over current job scope. 15. To assist the team per Quality Quarantine procedure to block out the affected bad lots before shipment. **Requirements:** + Diploma / Degree in Logistics, or, Supply Chain Management + Minimum 3 years previous Experience as Planner or Scheduler (Order Fulfillment / Logistic) in Electronics sector + Candidate must have attributes link to basic order management job (Positive attitude, resourceful, able to communicate with different level and cross functional team, capable to handle difficult and demanding customers/situation etc) + Able to work independently + Strong in analyzing information and data + Firm in character and able to work under stress environment. **Applicants** : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail myhr.support@qualcomm.com or call Qualcomm's toll-free number found here (https://qualcomm.service-now.com/hrpublic?id=hr\_public\_article\_view&sysparm\_article=KB0039028) . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. **To all Staffing and Recruiting Agencies:** Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers (http://www.qualcomm.com/contact/corporate) . EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification
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