**Job ID Number** R5076 **Employment Type** Part time **Worksite Flexibility** Onsite **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level! If you have strong customer service skills, great time management, and are looking for your next career move, apply now **Job Description** We are looking for a **Front Counter Customer Service Representative** to provide face-to-face customer service while delivering world-class customer satisfaction and creating sustainable value for customers. This position will be **Part** **-** **time contract and onsite.** **What You’ll Do** + Process service requests, billing inquiries, and customer account maintenance + Provide efficient and effective service to customers by using the appropriate course of action to meet or exceed their requests + Handle money and make change for various U.S. bill denominations + Balance cash and prepare accurate cash deposits on monies collected at the end of the shift + Deal with the public in a tactful and courteous manner + Express ideas and concepts clearly + Create positive customer relationships by defusing angry and upset customers **What You'll Need** + Minimum 3 months of customer service experience + High school diploma or GED + VECTOR Experience + Excellent tact and diplomacy + Proficiency in keyboarding/data entry/ typing at least 30 words per minute + Exceptional oral and written communication skills demonstrated by the use of correct grammar and terminology + Time management skills (dependable, accurate, and detail-oriented) + Flexible work schedule, including weekends **Preferred:** + Excellent written communication skills with supervisors, peers, and customers **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-KW1 **Reasonable Accommodation Statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111. **Equal Employment Opportunity Policy Statement** It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.