Customer Service Representative 1
Indy Gov
Customer Service Representative 1
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Customer Service Representative 1
Salary
$33,345.00 Annually
Location
City County Building, IN
Job Type
Full Time
Job Number
08953
Department
Marion County Treasurer
Opening Date
02/05/2025
Closing Date
4/6/2025 11:59 PM Eastern
+ Description
+ Benefits
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Position Summary
Under limited supervision, performs work of moderate difficulty in the reviewing, processing, recording and maintenance of property tax records. (Uses 10-key adding machine, fax machine, copier, mainframe terminal, fiche reader and computer)
*****Bilingual (Spanish/English) Applicants Preferred*****
Agency Summary
The purpose and mission of the City of Indianapolis and Marion County is to be productive, collaborative, and compliant in our work environment in order for our workforce to meet the needs of the residents of Indianapolis and Marion County. The Marion County Treasurer's Office bills, collects, invests, and distributes property taxes and provides financial analysis related to these functions.
Equal Employment Opportunity
The City of Indianapolis Marion County is an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
Position Responsibilities
+ Answer questions in person and on the phone of the public and other government agencies in relation to tax records, current and past.
+ Process incoming tax payments and correspondence (seasonal processing consumes more time)
+ Process and research Treasurer's Surplus claims
+ Searches and prepares various clearances (i.e. Alcoholic beverage permits, mobile homes moving and/ or titling permits, permits for license from City Controller)
+ Searches for delinquent taxes for employees of all political subdivisions (libraries, state, schools)
+ Searches for Sheriff Sale of delinquent property taxes
+ Assists the public with tax related issues.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time
Qualifications
+ High School Diploma
+ Two years of clerical experience maintaining real estate property tax records.
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