Customer Service Representative
Kforce
Kforce has a client in Minneapolis, MN that is seeking a Customer Service Representative.
Responsibilities:
* Provides quality support to users by responding to end user inquiries and resolving problems associated with telecommunications networks, computer hardware and core business applications
* Isolates problem source and works with the internal telecommunications, system operations, application development and vendors to resolve problems
* Follows up with users to ensure problem resolution
* Develops and maintains documentation of all activities
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