Position Overview We are seeking a dynamic and detail-oriented individual to support our sales team in a fast-paced environment. This role involves processing customer orders, maintaining accurate records, and providing timely updates through professional communication with both internal teams and external clients. The ideal candidate thrives on solving challenges and delivering exceptional service. Key Responsibilities The successful candidate will perform the following duties while upholding high standards of quality, efficiency, and professionalism: + Respond promptly and professionally to all email inquiries. + Provide exceptional customer service by ensuring timely order entry, status updates, and issue resolution. + Assist customers with order placement, expediting, and general inquiries. + Maintain accurate and up-to-date pricing and product information. + Collaborate with internal departments to ensure seamless order fulfillment and customer satisfaction. Required Skills & Experience + Education: High School Diploma or GED required. + Experience: Minimum 2 years of customer service and order entry experience, preferably in the Commercial & Industrial Products (C&IP) industry. + Technical Skills: + Proficiency in Microsoft Office Suite, especially Excel. + Experience with ERP and CRM systems. + Core Competencies: + Strong verbal and written communication skills. + High attention to detail and accuracy. + Excellent problem-solving and organizational abilities. + Ability to work independently and as part of a team. + Strong follow-up and time management skills. Preferred Qualifications + Experience with Salesforce.com. + Familiarity with manufacturing processes, technical documentation, and engineering drawings. Top Skills + Customer Service + Order Entry + ERP System Proficiency Soft Skills + Detail-Oriented + Self-Motivated + Team Player + Strong Communication + Creative Reasoning + Independent Work Ethic Experience Level Entry Level Pay and Benefits The pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Machesney Park,IL. Application Deadline This position is anticipated to close on Jul 14, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.