About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ We’re Hiring for a Customer Service Representative in Denver, Colorado!Transdev is proud to offer: $17.29 / hourAttractive benefits package, including 401(k) with company contribution, medical, dental and vision. Paid time off & vacation.
Responsibilities
Obtain and enter accurate customer information into the reservations systemComplete customer reservations in a timely and courteous mannerProvide customers with information on the services provided and direct them as neededWork within the RouteMatch system to accommodate trips as neededQualifications
High school diploma or GED equivalentExcellent phone etiquette and interpersonal skillsExcellent judgment and problem solving skillsGeneral knowledge of the Denver Metro areaBasic computer knowledge and the ability to work in a Windows environmentEssential Job FunctionsAbility to proficiently operate a computer with a keystroke speed of no less than 35 corrected words per minuteAbility to sit or stand for extended periods of timeAbility to multitask and work well under time restraintsAbility to communicate clearly in the English language; foreign language proficiency beneficialAbility to use a standard business telephone system for communicationAbility to read, understand, and follow written and verbal instructions and scriptsThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.