Welcome page Returning Candidate? Log back in! Customer Service Representative Job Locations US-IN-Terre Haute ID 2024-4328 Pos. Category Professional Overview

Assisting and backing up the Inside Sales team members.

Responsibilities Working with Inside Sales on orders, reports, analysis, etc.Providing ISR backup when they are outMonitoring and expediting of production and shipmentsExceeding customer expectations for timely responses and communicationWorking internally with all departments to serve customer needsMeeting or exceeding monthly shipping goalsAssist with training new Inside Sales employeesOther duties as assigned by Supervisor Qualifications

Experience/Requirements:

A minimum two-year Associates degreePrevious customer service or sales experienceEffective written and verbal communication skillsDetail-oriented and well organizedCustomer Service passion and attitudeWilling to go the ‘extra mile’ for service and problem resolutionAble to work with people from all organizational levels and backgroundsProficiency with Microsoft Office and PC applications

 

Steel Dynamics Inc. is an equal opportunity employer. 

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