Work Schedule

Environmental Conditions

Job Description

Key Responsibilities:
• Check booking document aligned to booking policy. 
• Sales contract negotiation with customers on commercial T&C .
• Apply to create new customer account and extend new material in ERP.
• Create & update sales orders in ERP, while ensure the accuracy of the data input. 
• Closely communicate with customer & sales to understand the order status (Lab / DEP / 
Payment…) and maintain the information in system. 
• Coordinate with customers on collecting payment & L/C, and notify finance team 
• Send shipping instructions to buyer or warehouse, timely track the shipping date. 
• Coordinate with logistics team to expedite shipment. Provide shipping documents to 
customer and assist them to solve problem. 
• Billing upon revenue policy, and support finance to complete internal audit. 
• Apply VAT Invoice upon completion of delivery. 
• Timely send installation notice to service team. 
• Process goods return and replacement, handling customer complaints with guidance. 
• Tracking A/R collection ASAP 
• Keep efficient communication with relevant departments to ensure a total smooth order to cash flow

• Capable to maintain and make relevant business reports and provide analysis upon 
request to drive improving actions.