Budapest, Hungary
19 days ago
Customer Service Representative

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Customer Service Representative for Beckman Coulter Diagnostics is responsible for order managemet, handling customer service-related logistics tasks, and maintaining close contact with customers.

This position is part of the Customer Service Department located in Budapest and will be onsite. You will be responsible for processing and tracking customer orders and deliveries in accordance with the customer's needs in the territory of Republic of Hungary keeping in touch online with foreign support teams. You should be ideally located in commuting distance from Budapest.

We are looking for a reliable and accurate team player, who will take the responsibility for delegated tasks. A self-motivated and flexible person who is willing to serve and support our customers at a high level at Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Customer Service Team and report to the Customer Service Manager.

If you thrive in a fast-paced role and want to work to build a world-class Customer Service organization—read on.

In this role, you will have the opportunity to:

Manage and monitor customer orders on a daily basis.Provide an outstanding level of support for our customers, ensuring the availability of customer service by phone and e-mail during working hours.Maintain contact with foreign distribution centers and support teams.Compile reports supporting our workSupport the activities of other departments within the company.

The essential requirements of the job include:  

High school degree or higher with 2+ year experienceProficiency in both written and spoken English and Hungarian requiredAdvanced computer skills in MS Office, especially in ExcelAbility to build strong customer relationship and deliver solution in professional mannerStrong attention to detailsProactive attitude and way of thinkingAbility to organize and prioritize work and meet critical deadlinesStrong communication and cross-team collaboration skills

It would be a plus if you also possess:

Oracle or similar EBS/ERP systemLogical and creative thinking and problem-solving approachAbility to recognize and solve typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

If you are interested in working with us, please send your CV in English.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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