About the job

Opportunities available for Ortigas Site

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

 

Responsibilities

Communicate with customers via phone,Provide knowledgeable answers to questions about product, pricing and availabilityData entry in various platformsResponding to customer inquiriesResolving customer issuesProviding product/service informationHandling customer transactionsMaintaining customer recordsEscalating complex issuesDemonstrating empathy and patienceIdentifying opportunities for improvementProviding feedback and suggestionsMaintaining knowledge base

 

Qualifications

At least 1 - 3 years' BPO experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workAmenable to work onsite

For further inquiries, you may also contact us at (02) 8570-4293, send an SMS to (GLOBE): 0956-440-0268

Or visit us at:

33rd floor, Antel Global Building Dona Julia Vargas Avenue, Ortigas, Pasig City (the building is next to One Corporate Center which is situated in the corner of Julia Vargas Avenue and Meralco Avenue in Pasig City)

(Please bring 1 resume and valid ID for the building pass)