Customer Service Representative
Adecco US, Inc.
Are you a customer service superstar with a passion for helping people? Adecco is seeking highly motivated individuals to join our team as **Customer Service Representatives** in our client’s Scranton, PA offices. This is a fantastic opportunity to work for a renowned financial institution and make a real difference in their clients' lives.
**Top reasons to work with Adecco:**
+ Competitive weekly pay: $21.00 per hour
+ Multiple shift times available (see recruiter for details)
+ 12 month assignment with the opportunity to become permanent.
+ Dedicated onboarding specialist to guide you from offer to your first day.
**Requirements:**
+ High School Diploma or Equivalent
+ 1-2+ years of high-volume call center experience.
+ Strong communication and problem-solving skills.
+ A passion for customer service and a positive attitude.
+ Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint).
+ The ability to navigate multiple systems and think critically.
**Key Responsibilities:**
+ Provide exceptional customer service to clients and internal partners
+ Handle inbound calls, accurately address inquiries, and resolve issues efficiently
+ Navigate multiple systems to access information and resolve client concerns
+ Adhere to strict compliance and security protocols
+ Contribute to a positive and collaborative team environment
**Pay Details:** $21.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
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