**About Abbott** **Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.** **Working at Abbott** **At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:** **Career development with an international company where you can grow the career you dream of .** **Amazing health and wellness benefits and perks.** **A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.** **A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.** **The Opportunity** **This position works for Vascula business. Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.** **Primary Job function** **To liaise with customers, finance, distribution, marketing, service, and sales departments to facilitate the timely and efficient provision of products and services.** **Main Responsibilities** **Sales order administration** **Receive and process purchase orders and stock requests in SAP and/or Esker, ensuring all orders are keyed to cut-off. This includes purchased stock and consignment stock** **Thoroughly investigate any consignment stock billing issues and resolve** **Liaise with Local AU Warehouse and NZ 3PL Warehouse for the completion of product shipment** **Inbox Management** **Respond to all enquiries quickly and efficiently, ensuring correct information is provided** **Distribute purchase orders and stock requests to Esker or Team members for processing** **Action urgent case stock requests** **Submit credit requests in Xiam for approval and process credits in SAP** **Phone enquiries** **Identify and assess customer needs to achieve satisfaction** **Answer customer telephone enquiries, service needs and complaints, respond where appropriate or direct to relevant area.** **Quality Management System Compliance** **Complete Quality training assignments within required timelines** **Raise awareness for any potential Product Experience Reports** **Meet the requirements of ISO and Class A by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.** **Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures and work practices with the intent of preventing or minimizing accidental exposures to self, colleagues and/or the environment.** **Participate and support system implementations and other related projects as required** **Participate and support audit activities as required** **Perform other related functions and responsibilities as directed by the manager** **Minimum Education** **Relevant educational qualification preferred** **Minimum Experience/Training Required** **Previous experience in a similar role preferred** **Minimum Skills Required** **Good oral and written communication skills.** **Computer literacy with MS Office programs and SAP preferred.** **Quality, Safety & Environmental Responsibilities** **Attend regular departmental meetings with manager/supervisor to build in continuous feedback mechanisms.** **Meet the requirements of ISO and Class A by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.** **Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures, and work practices with the intent of preventing or minimizing accidental exposures to self, colleagues and/or the environment.** **This role will work within a team of very capable and passionate individuals committed to getting the best outcomes for the patients and the customers that we serve** **Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.** An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com