Location: Onsite – Temple, TX

Education: High School Diploma

Experience:  Minimum 6 months in a Customer Service Role

No of Openings: 50+

Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients, utilizing strong communication skills and problem-solving abilities.

Responsibilities:

Handle inbound and outbound customer calls professionally and courteously Assist customers with product inquiries, orders, and issue resolution Maintain accurate customer records in the computer system Provide information about products and services Upsell products and services to customers when applicable Resolve customer complaints in a timely manner Collaborate with the sales team to meet customer needs

Required Skills:

Proficient in computerized systems for data entry and retrieval Ability to commute to Temple, TX 76504 (Required) Ability to type efficiently and accurately Prior experience in client services or customer support is preferred Strong command of the English language, both written and verbal Exceptional phone etiquette and communication skills Sales experience is a plus Bilingual proficiency is advantageous Familiarity with call center operations is beneficial Shift Timings: Monday – Friday – 8.00 am – 5.00 pm CST (Morning Shift)

Job Type: Full-time

Pay: $16.50 per hour

Expected hours: No less than 40 per week

Shift Timings: Monday – Friday – 8.00 am – 5.00 pm CST

Benefits:

Weekends Off Dental Insurance Health insurance On-the-job training Paid time off Referral program Vision insurance Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply

Name(Required) Email(Required) Phone(Required)Do you have a high school diploma?(Required)YesNoHow many years of experience do you have working as a Customer Service Representative?(Required)0-3 Months3 – 6 monthsmore than 6 monthsAre you flexible to work any hours between 8 am – 5 pm CST?(Required)NoYesAre you flexible working in shifts?(Required)YesNoNotice PeriodImmediate joiner2 Weeks noticeMore than 2 weeksCurrent Location in USA?(Required) Are you located in Temple, TX?YesNoAttach Resume(Required)Accepted file types: pdf, docx, doc, Max. file size: 10 MB.

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