Customer Service Representative
Webcast Technologies, Inc.
Handle requests from the clients under TMSuite and should make sure that all requests and concerns are done properly and in a timely manner.
Vehicle Registration and pairing
Updating Vehicle Information in TM Suite
Check and Validate trip with error in dispatching
Validation of Errors
Monitor number of units in TM Suite Database vs Data Studio
Coordinate with different departments any issues and concerns that may arise.
Monitor the fleet status and ensure that fleet status updates are being sent to the clients
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