Natchitoches, LA, 71497, USA
37 days ago
Customer Service Representative
We are looking for a **Customer Service** **Representative** to join the team at our Hauling site in **Natchitoches, LA** . In this role, you will play a key part in ensuring our customers receive top-notch service by handling a high volume of inbound calls and managing outbound collection calls. + The schedule is Monday - Friday 8:00 a.m.-4:00 p.m. + Pay Rate: $17 per hour + On top of competitive pay,we offer excellent benefits, 401k match $1 per $1, vacation, and year-round work. **JOB RESPONSIBILITIES:** + Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. + Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service. + Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. **REQUIREMENTS:** + 1-2 years ofCustomer Serviceexperience in a high call volume atmosphere + Experience with MS Word, Excel, and Email _preferred_ .Typingand 10-key skills are required + Excellent organization and communication skills _Waste_ _Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._
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