Description We are offering a temp-to-hire employment opportunity for a Customer Service Representative in Carson, California. As part of our Wholesale Distribution team, you'll be entrusted with handling customer inquiries across multiple platforms, keeping customer records up-to-date, and processing orders and quotes. Responsibilities: • Engage with customers via phone, email, and chat to address their inquiries and concerns • Use appropriate methods and tools to provide accurate, valid, and complete information to customers • Update customer records based on their interactions with the service • Ensure efficient and accurate processing of customer orders and quotes • Develop and maintain knowledge of the product line to better assist customers • Adhere to communication procedures, guidelines, and policies to maintain consistency in service delivery • Manage and schedule appointments effectively • Perform data entry tasks diligently and accurately • Exhibit proficiency in Microsoft Excel and Microsoft Word for various tasks • Handle both inbound and outbound calls as part of customer service duties. Requirements • Proven experience in answering inbound calls, demonstrating strong telephonic communication skills. • Previous experience in a call center customer service role is essential. • Excellent customer service skills, with the ability to handle customer inquiries and complaints effectively. • Must possess strong data entry skills and attention to detail. • Proficiency in email correspondence, demonstrating excellent written communication skills. • Experience in handling both inbound and outbound calls, showing the ability to multitask. • Proficiency in Microsoft Excel and Microsoft Word, demonstrating strong computer skills. • Experience in order entry, showing a high level of accuracy and efficiency. • Ability to schedule appointments effectively, demonstrating strong organizational skills. TalentMatch® ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .