Dallas, TX, 75219, USA
30 days ago
Customer Service Representative
Waste Connections is looking for a **Customer Service Representative** to join our team in **East** **Dallas, TX** site. This is a very fast paced position similar to a call center position. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, flexible spending account, long term disability, life insurance and a 401(k) retirement plan. **Essential Duties:** + Answer phone calls from customers and assist with their questions or concerns. Work to resolve any problems they raise concerning service or billing. + Sell residential, commercial front load and temporary roll-off service. + Support existing accounts and ensure retention of them. + Work with other departments to satisfy customer requests for service. + Accurately escalate issues to management as appropriate. + Proactively communicate with or respond to customers in support of Company pricing initiatives. **Requirements** + Bilingual in Spanish is a plus. + Type 40+ wpm + Basic computer skills + Excellent communication, listening, time management and organizational skills. + 1-2 years customer service experience **_Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._**
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