Adecco is currently assisting a Fortune 8 company in sourcing for a Hybrid Customer Health Service Associate in Louisville, KY  Apply Now! **Schedules:** Monday-Friday / Shift to be determined **Pay Rate:** The wage for this position is between $15 and $17. Hourly wage may depend upon experience, education, geographic location and other factors. Requirements: + High school graduate or equivalent + Previous call center experience in a healthcare or Pharmacy call center setting + Previous healthcare or pharmacy benefits experience + Excellent interpersonal communication skills + Strong problem-solving skills + Proficient with Microsoft Office + Able to type 35 wpm or greater + Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers. + Provide appropriate customer service and an effortless experience to the caller. + Provide accurate information to the caller. + Process medication refills and schedule shipments for patients or providers. + Resolve the callers’ needs. + Provide appropriate follow-up and next steps for caller. + Follow Cover My Meds policies and procedures. + Ability to work a flexible work schedule. **What do we need from you?     ** + High school graduate or equivalent + Previous call center experience preferred + Previous healthcare experience desired + Excellent interpersonal communication skills + Strong problem-solving skills + Proficient with Microsoft Office + Able to type 35 wpm or greater Click on **_apply now_** for instant consideration! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. **Pay Details:** $15.00 to $17.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance