Description We are offering a short-term contract employment opportunity for a Customer Service Representative in Valencia, California. In this role, you will mainly focus on maintaining customer satisfaction by providing prompt responses to inquiries, resolving product-related issues, and processing orders and licenses. You will be interacting with customers through phone calls and emails, and occasionally assisting in answering front desk phones. Responsibilities: • Interact with customers to address their inquiries and resolve issues over calls and emails • Provide accurate quotes to customers and ensure prompt follow-up to maintain customer satisfaction • Accurately enter and verify sales orders and licenses to avoid any errors • Maintain detail-oriented email correspondence with customers to foster positive relationships • Serve as a backup for answering front desk phones when required, ensuring seamless communication • Collaborate effectively with the team to ensure excellent customer service, enhancing overall customer experience • Ability to handle a fast-paced environment while multitasking, ensuring efficient workflow • Willingness to work overtime and weekends if necessary, demonstrating flexibility and commitment • Proficiency in Word, Excel, and Adobe Acrobat to manage administrative tasks efficiently • Ensure data entry accuracy to maintain up-to-date and error-free customer records. Requirements • Proven experience in Customer Service is required. • Demonstrated proficiency in Email Communications is necessary. • Must possess experience in Order Entry. • Ability to provide accurate Customer Quotes is essential. TalentMatch® ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .