Ontario, CA, 91758, USA
13 days ago
Customer Service Representative
**Join Our Growing Family at DHE Transportation!** We're thrilled to announce the acquisition of Dependable Supply Chain Services' (DHE LTL) LTL division. As part of the Knight-Swift (KNX) family of LTL companies, we're now rebranded as **DHE Transportation** , alongside AAA Cooper and Midwest Motor Express. We're expanding our network and looking for a **Customer Service Representative** to assist with various tasks. The responsibilities of our Reps in Customer Service are, but not limited to: + Answer Calls/Emails/Chats + Tracing + Driver's ETA for Pick-ups and/or Deliveries + Documents Requests + Quotes + Schedule Pick-ups + Process Reconsignments + Process Return to Shipper + Research and Process disposition of refused freight + Submit Corrections + Research and assist customers with disputes + Charges + Accessorials + W&I + Assist customers with Claims + Assist Customer with the use of our Website. + Schedule delivery/pick-up appts. Pay Range: 20.00-23.00 per_hour, General Benefits: Benefits: + 401(k) matching + Dental insurance + Health insurance + Life insurance + Paid time off + Vision insurance **Category:** DHE General Office
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