Customer Service Representative
DHE Transportation
**Join Our Growing Family at DHE Transportation!**
We're thrilled to announce the acquisition of Dependable Supply Chain Services' (DHE LTL) LTL division. As part of the Knight-Swift (KNX) family of LTL companies, we're now rebranded as **DHE Transportation** , alongside AAA Cooper and Midwest Motor Express.
We're expanding our network and looking for a **Customer Service Representative** to assist with various tasks.
The responsibilities of our Reps in Customer Service are, but not limited to:
+ Answer Calls/Emails/Chats
+ Tracing
+ Driver's ETA for Pick-ups and/or Deliveries
+ Documents Requests
+ Quotes
+ Schedule Pick-ups
+ Process Reconsignments
+ Process Return to Shipper
+ Research and Process disposition of refused freight
+ Submit Corrections
+ Research and assist customers with disputes
+ Charges
+ Accessorials
+ W&I
+ Assist customers with Claims
+ Assist Customer with the use of our Website.
+ Schedule delivery/pick-up appts.
Pay Range: 20.00-23.00 per_hour, General Benefits:
Benefits:
+ 401(k) matching
+ Dental insurance
+ Health insurance
+ Life insurance
+ Paid time off
+ Vision insurance
**Category:** DHE General Office
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