Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity, and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at www.averydennison.com.
Learn more at https://apparelsolutions.averydennison.com/en
Please let us know if we can support you with reasonable accommodations throughout the application process by contacting our Talent Acquisition team via [email protected].
Avery Dennison Aftermarket
Join Avery Dennison, where creativity, innovation, and sustainability converge
We're not just a global leader in materials science and branding solutions; we're a team of passionate individuals committed to bringing brands to life and transforming how businesses connect with their customers. Whether through our Embelex platform, empowering creativity with on-product branding, or our Aftermarket solutions, optimizing apparel production and supply chains, we work together to solve complex challenges and create a more sustainable future.
Our vision unites us: Together, we connect the physical and digital to solve some of the world's most complex challenges
Learn more at https://apparelsolutions.averydennison.com/en
Job DescriptionOur new merchandiser will help to lift our commitment to our clients both internally and externally. A dominant part of the client portfolio would be clients related to sports clubs and sports brands and secondly workwear clients in Europe. Some key tasks will be to facilitate orders, quote development, identify ways to continuously improve client experience, and be the link between the clients and the manufacturing functions. You will be collaborating with our commercial teams in Europe and you will manage orders from some of the largest brands in the world. We are looking for someone who shares our ambitions of growth and development and this position will have opportunities for growth within the company.
The department you will belong to consists of skilled and experienced colleagues, and you will be the ninth member of this team and a part of a 13-person commercial team on site. You will receive good training in our internal systems, as well as in the use and production of heat transfer labels. You will be reporting to the customer service manager.
For the right candidate, there will also be a chance for this position to be located in Leiden, Netherlands.
Your responsibilities will include, but not be limited to
Proactive and professional communication with international clients and coworkers, both internal and external.
Manage accounts regarding order processing, order follow-up, sales order pricing, on-time deliveries, and complete order fulfillment.
Identify client needs and determine appropriate action, for example match customer needs to the best solution, and follow up.
Identify improvements and challenges and take ownership of resolving and implementing improvements.
Create good relationships with both existing and potential clients.
Close cooperation with colleagues in the customer service / merchandiser team as well as the other departments in the company like production.
QualificationsExperience with customer/client contact and an outstanding sense of service.
Systematic and structured and able to work both independently and as part of a team.
A high degree of accuracy, good time management and priority-setting skills are important.
Able to adapt to different cultures - we have clients and coworkers from many countries.
Be able to express yourself professionally written and orally in English. Norwegian skills are an advantage, but not a requirement. As some of our key workwear clients are German, some German skills will be an advantage, but not a requirement.
Knowledge of Google Suits is an advantage.
Additional InformationAll your information will be kept confidential according to EEO guidelines.