Kforce has a client that is seeking a Customer Service Representative in Englewood, CO. Duties Include: * Customer Service Representative provides quality support to users by responding to end user inquiries and resolving problems associated with telecommunications networks, computer hardware and core business applications * Isolates problem source and works with the internal telecommunications, system operations, application development and vendors to resolve problems * As a Customer Service Representative, you will follow up with users to ensure problem resolution * Develops and maintains documentation of all activities