Customer Service Representative
Robert Half Office Team
Description We are offering a long-term contract employment opportunity for a Customer Service Representative in Shakopee, Minnesota. As a vital part of our team, your role will revolve around handling customer inquiries, maintaining customer accounts, and processing credit applications.
Responsibilities:
• Efficiently address and resolve customer inquiries
• Conduct regular monitoring and maintenance of customer accounts
• Process and verify customer credit applications with precision
• Ensure customer records are accurate and up-to-date
• Uphold high standards of customer service at all times Requirements • Proven experience as a Customer Service Representative or similar role.
• Proficiency in English and excellent communication skills, both verbal and written.
• Strong understanding and demonstration of customer service skills.
• Ability to utilize various customer service platforms such as email, phone, and social media.
• Knowledge of customer service practices and principles.
• Proficient in relevant computer applications.
• Ability to handle stressful situations appropriately.
• Ability to work in a fast-paced environment.
• Ability to work collaboratively in a team environment.
• High school diploma or equivalent; higher degree in a relevant discipline would be considered a plus.
• Willingness to work in shifts as customer service often requires 24/7 availability. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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