Description Robert Half is currently sourcing candidates for a client in Portland, Oregon. The ideal candidate will have exceptional communication skills that will allow them to identify and resolve customer issues and needs. If you are sharp, friendly, and have a passion for helping others, then this is the role for you! Responsibilities for this role: - Fielding a high volume of customer calls and emails in a timely manner - Assisting with service inquiries and general questions, troubleshooting, resolving issues and complaints, and processing payments on occasion - Entering and updating customer information on web-based Customer Relationship Management (CRM) system - Ad hoc project support as needed Requirements Requirements for this role include: - 1+ years' experience answering inbound calls within call center or contact center - Customer orientation and ability to adapt/respond to different types of characters - Ability to multi-task, prioritize time effectively, and work well under pressure - Comprehensive knowledge of basic computer skills, Google Suite applications, and Customer Relationship Management (CRM) system - Achievement-oriented, positive attitude and ability to provide long-standing and meaningful customer experiences TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .