Customer Service Representative Are you a people person who thrives in a fast-paced, dynamic environment? We’re looking for a Customer Service Representative to join our close-knit team in Grapevine, TX, and surrounding areas. If you are motivated, detail-oriented, and enjoy providing exceptional customer experiences, we want to hear from you! Why Join Us? At Closet Factory, you'll be part of a supportive and energetic team where collaboration is key, and every challenge is tackled together. We believe in fostering a positive work culture where innovation, dedication, and excellent service are at the heart of what we do. Key Responsibilities: * Answer and manage phone calls with professionalism and efficiency * Schedule appointments and coordinate logistics * Maintain and update customer databases with accuracy * Prioritize and multitask effectively in a fast-moving environment * Ensure strong follow-through on customer requests and inquiries * Communicate clearly and effectively, both verbally and in writing * Engage with customers to promote our products/services positively * Assist with promotional and company sponsored events What We’re Looking For: * Strong organizational skills and the ability to juggle multiple tasks * Excellent customer service skills with a friendly, professional demeanor * A proactive problem-solver with strong follow-through * Willingness to work flexible hours, including evenings and weekends as needed * An enthusiastic and outgoing personality with a passion for helping people What We Offer: * Opportunities for professional growth and career advancement * A fun, engaging, and team-oriented work environment * Access to exclusive company events and product discounts * Ongoing training to set you up for success If you’re ready to take the next step in your career and join a company that values your skills and energy, apply today! We can’t wait to meet you. Rate: $15-20/hour