Description We are in need of a Customer Service Representative who can seamlessly manage customer-related tasks in our Medley, Florida office. As a key member of our team, you will be in charge of assisting customers with their orders, maintaining meticulous records, and swiftly resolving any issues that arise. Responsibilities: • Provide guidance and support to customers regarding their orders over the phone • Maintain a high level of empathy and understanding while dealing with customer queries • Demonstrate effective multitasking skills, including managing emails while assisting customers • Maintain and update customer records diligently and accurately • Thrive in a fast-paced work environment and adapt quickly to changes • Exhibit exceptional typing skills with a speed of over 40 words per minute • Be flexible with shift timings, ensuring availability as required • Use your bilingual skills to better assist our diverse customer base, if applicable • Exhibit quick learning skills to adapt to our dynamic work environment • Collaborate with the team to provide top-notch customer service in our call center. Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072 Requirements • Proficiency in Customer Service within a Call Center is essential. • Solid understanding of customer service principles and practices. • Excellent verbal and written communication skills. • Exceptional listening and questioning abilities. • Ability to handle stressful situations with patience and professionalism. • Strong problem-solving skills and ability to think on your feet. • Must be able to handle multiple tasks simultaneously. • Proven experience in a customer service role, preferably in a call center. • Familiarity with CRM systems and practices. • Basic computer skills including Office Suite. • Ability to work flexible hours, including evenings and weekends. • High school diploma or equivalent; higher education degree preferred. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .