Position Customer Care Representative Work Base Mandaluyong City Qualifications   Very Good to Excellent communication skills Basic Computer skills Job Description Processes the following transaction types received through any of the available channels of communication (i.e. phone, SMS, fax, email) in accordance with the prescribed policies and procedures. Answers inquiries and concerns from all customers which are received through inbound calls and emails Processes all customers’ requests respecting the established processes and procedures Processes endorsements from clients and co-CCRs Conducts Outbound Calls for seasonal projects