Overview: We are seeking a motivated and detail-oriented professional to join our experienced team in the pivotal role of converting Personal Lines from one proprietary system/rating platform to our current platform. This is an exciting opportunity to contribute to an important project within our organization, ensuring a seamless transition and adherence to our high standards.
Key Responsibilities:
Collaborate with team members and offshore teams to facilitate the successful conversion of Personal Lines policies. Maintain a high level of accuracy and attention to detail during the conversion process. Participate in fast-paced team meetings to address challenges and provide solutions. Ensure adherence to project timelines and quality standards. Contribute to process improvements based on feedback and performance metrics.Qualifications:
Proven experience in a similar role or relevant industry. Strong analytical skills with a keen eye for detail. Excellent communication and collaboration skills. Ability to thrive in a dynamic and fast-paced environment. Strong computer skills necessary.Why Join Us?
Become part of a dynamic and skilled team committed to excellence. Work on a crucial project with significant impact on our operations. Engage in collaborative work with both local and offshore teams. Opportunities for professional growth and development within the company.If you are ready to take on this exciting challenge and contribute to our team's success, we encourage you to apply!
Attention to Detail: High sensitivity to detail and quality assurance is essential to meet or exceed quality standards.
Quality Results: Proven track record of achieving quality metrics, with a goal of meeting or surpassing the 95% threshold in documented quality results.
Learning and Adaptability: Ability to follow instructions carefully, learn from errors, and adapt to changes in processes.
Process Management: Capacity to learn and execute multiple detailed processes simultaneously; proficient in multi-tasking.
Understanding Written Processes: Skilled in seeking out, comprehending, and applying written procedures to ensure compliance and efficiency.
Production Goals: Ability to meet production targets of 90% within designated time frames, which may vary based on individual experience and knowledge.
Effective Communication: Strong communication skills to collaborate with team members and management effectively.
Teamwork and Independence: Comfortable in both collaborative team settings and working independently to accomplish tasks.
Focus and Professionalism: Maintain focus on the tasks at hand, embodying professionalism and above-average business acumen in all interactions.
Consistent Attendance: Reliable and consistent attendance is crucial to ensure team productivity.
Work Ethic: Demonstrate a strong work ethic, with a commitment to completing tasks efficiently and accurately.
Industry Knowledge: Comprehensive knowledge of personal lines insurance, including products, services, and industry standards.
Working Knowledge of Microsoft tools.