Your Impact. Our Legacy.
At Bemis Manufacturing Company, you’re not just joining a team—you’re becoming part of a family that’s been crafting innovation, quality, and tradition for over 120 years. Rooted in Sheboygan Falls, WI, we’re driven by a commitment to creating products that make a difference in everyday life while fostering an environment where our employees can thrive, grow, and achieve their personal and professional goals.

When you join Bemis, you’re stepping into a workplace where your ideas are valued, your contributions are recognized, and your potential is limitless. We believe in empowering individuals to make meaningful impacts—on our products, our customers, and our community. Together, we’ll shape the future while honoring our legacy.

Are you ready to make your mark and build a career that truly matters? Join us at Bemis Manufacturing Company, where your passion meets purpose.

The BHC (Bemis Health Care) Customer Service Representative plays a frontline role in providing customer support and handling all phases of purchase order fulfillment from receipt through delivery and any necessary follow-up of proprietary and OEM products.  This position will act as a liaison between the Customer, Sales Reps, and all internal Bemis departments such as Production, Receivables, Engineering, Quality, and Shipping. 

Specific Responsibilities:
*Answer customer inquiries with clarity in a timely fashion regarding products, pricing, deliveries, samples, returns, etc.
*Understand and implement necessary processes to facilitate the acceptance, fulfillment and follow up of both domestic and international purchase orders.
*Develop a strong relationship between the customers, reps and the Bemis departments, assuring highest level of service.
*Understand the customers expectations and any buying agreements as well as the customer’s pricing program.
*Quickly, decisively and accurately coordinate, implement, and fulfill customer driven requirements.
*Assist customers, sales managers and reps with technical and non-technical product related questions.
*Prepare necessary export shipment paperwork, assuring compliance.  Work with Shipping to solicit freight quotes.
*Obtain thorough understanding of Bemis product line, market, competition, and strategies in place.
*Participate in QOS work to achieve customer scorecard goals.
*Actively engage in efforts to improve methods to benefit the customer and the effective operation of the department.