Summary

JOB SUMMARY: Under general supervision, assists customers with inquiries regarding physician and facility accounts, billing, insurance information, budget plans, and reimbursements. Resolves these concerns in accordance with established policies, procedures, and guidelines for the LifeBridge Health Contact Center and Practice Dynamics, Inc.

JOB REQUIREMENTS:

HS Diploma/GED preferred Minimum one year experience in high volume call center managing patient inquiries regarding bills After sucessful training, will work one day per week in Owings Mills office and one day per week on Northwest Hospital campus. This can be subject to change.

Additional Information

As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.