Augusta, Maine, USA
5 days ago
Customer Service Representative (CSR)
Position is in-office located in Augusta, Maine.

Schedule:
Sunday 10a-5p
Monday - Thursday 8a-5p

$17.50-$19.00 dependent on experience

We are looking for someone with demonstrable customer centric attitude and professional demeanor. Must be proficient in MS Office suite – Outlook, Word & especially Excel in a SharePoint environment.


We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respectPosition Purpose:

A Customer Service Associate at Performance Foodservice is vital to the success of our Company.  As a part of the sales support team, this position is the first point of contact for all customers that have questions about their order, our products or about Performance Foodservice.  They act as a liaison between the customer and the Sales Account Representative as well as internal departments.  They are a member of the Customer Service team that functions within the department and organization, as required, and perform any duty assigned to best serve the company.


Responsibilities may include, but not limited to:Attend training and Customer Service meetings.Processing orders & transactionsAnswering questions about products and servicesTroubleshoot and resolve problemsSupport Sales in all aspectsProvides information to other departments based on customer feedbackPerforms other related duties as assigned.
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